SERVICES

How to order

Ordering Made Easy

We understand that pharmacies need flexibility and that’s why we offer multiple ordering options to suit our customers’ needs. Our online order form makes ordering quick and easy and instantly gives you a PDF order confirmation for your records. You can also place orders via our Customer Service department, either by fax, email or phone.

MHRA guidelines state that manufacturers licensed to make specials must get confirmation of orders in writing. Once you have placed an order, you will receive an automatic written order confirmation via fax or email*. If you have placed an order over the phone, you will need to respond to the written order confirmation as ‘confirmed’ before your order can be processed. You can read more on the MHRA written orders regulation here.