First For Service
As the UK’s trusted supplier of unlicensed medicines and special obtains there are multitude of reasons our customers choose us. All of our teams are dedicated to service and meeting our customers’ requirements. Here are a few reasons why we are the preferred supplier for so many pharmacies and wholesalers:
- Next-morning delivery
- Extended opening hours
- Knowledgeable team
- Help desk support – Onsite Pharmacists to answer queries
- Full account management support
Customer service times - 8am to 10pm (We close at 6pm on Fridays)
"In our expanding group of pharmacies we've found that Quantum Pharmaceutical is a great specials partner to have on board. In a business where getting the right thing at the right time is critical they have never let us down. The quality of the products give me confidence as a pharmacist and in my experience is also noticed by the patients. By using their Scottish Sourcing Service we have reduced the pressure on front-line staff as well as improved compliance with our company's purchasing policies. All of this combined with their bespoke reporting, excellent training and specialist expertise really does make them easy to recommend."
Managing Director, Right Medicine Pharmacy Ltd, Throsk, Stirlingshire
"We have used Quantum for obtaining our specials for several years and have always found them helpful when sourcing unusual medication. Our orders are acknowledged promptly and they keep us well informed."
Llanfair Caereinion Medical Practice, Welshpool, Powys
"Quantum provides us with an efficient and helpful service."
Dr West & Partners, Kintbury Surgery, Hungerford
"Quantum offers excellent all round service. Only last week we placed an order at 5.20pm and received it at 10am the following morning. I have found them to be very approachable and never hesitate to speak to them regarding any queries. The staff are always polite, friendly and very informative regarding any stock or delivery information."
Dispensary Manager, Pinhoe & Broadclyst Medical Practice, Exeter
"Quantum Pharmaceutical provides my pharmacies with an excellent service. I don't need to worry about specials and obtains as I know I can trust them to deliver as do my pharmacists. The recent changes to the Scottish system of ordering and dispensing specials were swiftly communicated to me by Quantum, and I value the flexibility that their Scottish Sourcing Service provides."
Director, Deans Healthcare Ltd, Glasgow
"I would like to thoroughly recommend the services offered by Quantum Pharmaceutical. At a time when it seems difficult to get a service delivered in line with expectations, Quantum provides the welcome exception. A specials service delivered as promised and efficient at every stage. The team is always on hand to help with our queries and our specials are always delivered on time. Well done!"